Description
Charleston Legal Access (Charleston, SC)
Position: Office & Intake Manager
Contact: Mary Vosburgh, Senior Staff Attorney
1816 Success Street Building A, Unit 102, North Charleston, SC 29405
843-640-5980
Apply Via Email: mary@charlestonlegalaccess.org
Application Documents: Resume (Required), Cover Letter (Required)
Application Begins On: 4/15/2026
Application Deadline: 5/31/2026
Job Description
Charleston Legal Access seeks an Office & Intake Manager to join our team. The Office & Intake Manager will oversee day-to-day office procedures and conduct intake. Fluency in Spanish is preferred but not required. This is a full-time position (40 hours/week) with a start date of June 1, 2026.
About CLA
Charleston Legal Access is a nonprofit, sliding-scale law firm that provides low-cost, quality legal representation to those who do not qualify for free legal aid but cannot afford a private attorney. With a small, dedicated team, CLA also undertakes special projects aimed at increasing access to justice, including language access initiatives and housing initiatives.
- Hours: 40 hours per week
- Work Location: Onsite
- Salary Range: $55,000 to $62,000
Primary Responsibilities
- Serve as the first point of contact for prospective clients
- Conduct intake screenings and sliding-scale eligibility reviews
- Manage intake database
- Assist any walk-in clients or prospective clients
- Collect financial documentation and explain fees and next steps
- Schedule consultations and manage attorney calendars
- Maintain accurate, confidential client and billing records
- Oversee day-to-day office operations, vendors, and supplies
- Collect and sort mail daily
- Process client payments and support basic billing and reporting
- Support staff onboarding and administrative needs
Qualifications
- College degree or equivalent preferred.
- Excellent organizational and communication skills.
- Ability to manage multiple tasks in a fast-paced environment.
- Self-starter with the flexibility to adapt to a range of responsibilities.
- Comfort with diverse communities and a strong commitment to access to justice.
- Proficiency in Microsoft Office, Google Workspace, and legal software (experience with Clio preferred).
- Prior experience in a legal setting is preferred.
- Fluency in Spanish is preferred, but not required
- Benefits: Health Insurance, 10 Days of PTO, Accrued Sick Leave, flexible work arrangements, and professional development opportunities
How to Apply
Please email a resume and cover letter detailing your interest and qualifications to:
Mary Vosburgh at mary@charlestonlegalaccess.org
Subject line: Office & Intake Manager
Applications will be reviewed on a rolling basis until the position is filled.
Application Deadline: Candidates are encouraged to apply as soon as possible.
Charleston Legal Access is an equal opportunity employer.
We value a diverse workforce and an inclusive culture that reflects the rich diversity of the communities we serve. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, disability, familial or veteran status, and we strongly encourage applications from persons of diverse backgrounds.
